Last Updated: September 17, 2026

At Studio Dè Luxury, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return in accordance with the terms below.

1. Return Eligibility

We accept returns within 7 days of delivery, provided that:

• The product is unused and in its original condition.
• The handbag has not been worn, damaged, altered, or washed.
• All original tags, labels, dust bags, packaging, accessories, and invoices are included.
• The product is returned in its original packaging.
• The item is not marked as Final Sale / Non-Returnable.

Products showing signs of use or damage may not be accepted for return.

2. How to Request a Return

To request a return, please contact us within 7 days of receiving your order.

Please provide:

• Order number
• Customer name
• Product name
• Reason for return
• Clear photographs/videos of the product, if requested

Our team will review the request and provide return instructions if the return is approved.

3. Return Shipping

For returns due to change of mind, incorrect selection, or personal preference, return shipping charges may be deducted from the refund or may be payable by the customer.

If you receive an incorrect, damaged, or defective product, please contact us immediately after delivery. We will review the issue and provide an appropriate resolution.

4. Refunds

Once the returned product has been received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method.

Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

5. Exchanges

We may offer exchanges subject to product availability. If the requested replacement is unavailable, a refund may be offered instead.

6. Non-Returnable Items

The following items may not be eligible for return:

• Final-sale items
• Clearance products
• Gift cards
• Products damaged after delivery due to misuse
• Products showing signs of wear or use
• Items returned without original packaging, tags, or accessories

7. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible, preferably within 48 hours of delivery.

We may request photographs or an unboxing video to verify the issue.

8. Cancellation

Orders may be cancelled before dispatch. Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the return procedure.

9. Contact Us

For return or refund enquiries, please contact:

Studio Dè Luxury
Email: connect.de.luxury@gmail.com
Phone/WhatsApp: +91-9315914763
Website: https://hunnyluxury.com/